MANAGED PRINT SERVICES

Take Control of Your Printing — Save Time & Money

What Are Managed Print Services?

Managed Print Services from DefendIT streamline your print environment by optimizing device usage, reducing costs, and enhancing document security. We manage everything from printer maintenance and toner supply to secure printing protocols and usage monitoring. Our tailored solutions improve efficiency, boost productivity, and ensure your business printing runs smoothly, securely, and cost-effectively—all with expert support and real-time insights.

Benefits of Managed Print Services for Your Business:

Cost Savings

Reduced Print Volume: Eliminate unnecessary printing through usage tracking and print rules.
Device Consolidation: Optimize the number and type of devices, lowering energy and maintenance costs.
Automated Supply Management: Prevent over-ordering and reduce waste with just-in-time toner delivery.
Lower IT Support Burden: Free up internal IT resources by outsourcing printer management.
Predictable Monthly Costs: Replace unpredictable expenses with a fixed, manageable billing structure.
Energy Efficiency: Use modern, energy-saving devices to cut utility costs.
Decreased Downtime: Proactive maintenance reduces repair costs and productivity losses.

Maintenance & Repairs Included

Proactive Maintenance: Regular check-ups help prevent breakdowns before they happen.
On-Demand Repairs: Fast, professional repair services to minimize downtime and disruption.
Parts & Labor Covered: All necessary parts and technician labor are included in your service plan.
Automatic Service Alerts: Devices notify us when service is needed—no need to call or submit a ticket.
Certified Technicians: Skilled professionals ensure all devices operate at peak performance.

Toner, Ink & Supply Management

Automatic Supply Replenishment: Toner and ink are delivered before you run out—no manual tracking needed.
Inventory Optimization: Prevent overstocking and reduce storage needs with efficient supply management.
Brand Compatibility: Supplies matched specifically to your devices for optimal performance and longevity.
Cost Control: Supplies included in your plan to avoid unexpected purchasing costs.
Reduced Waste: Monitor usage and minimize excess with smart supply forecasting.
Eco-Friendly Options: Support sustainability with recycled cartridges and responsible disposal services.

Enhanced Scanning Features

Cloud Integration: Scan directly to cloud platforms like SharePoint, OneDrive, or Google Drive for easy access.
Secure Scanning: Ensure document privacy with user authentication and encrypted transmission.
Workflow Automation: Route scanned documents to specific folders, emails, or systems automatically.
Custom Scan Profiles: Save time with one-touch presets for frequently used scanning tasks.
Multi-Format Output: Scan documents to PDF, Word, Excel, and other file formats for flexible use.

Expert Support & Monitoring

24/7 Monitoring: Continuous oversight of your print environment to detect and resolve issues early.
Real-Time Alerts: Immediate notifications for errors, low supplies, or service needs.
Remote Diagnostics: Troubleshooting and support handled quickly without on-site delays.
Dedicated Support Team: Access to certified print specialists who understand your environment.
Performance Reporting: Regular insights into usage, costs, and device health for smarter decisions.
Fast Response Times: Priority service ensures minimal downtime and maximum productivity.